Our T&C’s

Last Updated: 3 November 2022

Pawsome Parlour ABN 57 647 734 207 (hereafter referred to as “Pawsome Parlour”, “we”, “us”, or “our”) provides the Pawsome Parlour website that enable Pet Owners to access housing for Pets and/or other Pet Services.

By making use of or accessing the services of Pawsome Parlour, you (hereafter “You” or “Your”) agree to comply with and be legally bound by the following Terms of Service (“Terms”), whether or not You register as a User. For this reason, it is important to review the following Terms carefully. These Terms constitute a legally binding contract between You and Pawsome Parlour, under which we agree to maintain the webiste and provide the Insurance Services and You agree to pay the Fee and to respect these Terms.

If You do not agree to these Terms, You must not use the webiste in any way.

The website is intended solely for persons who are 18 years of age or older. By accessing or using the website You represent and warrant that You are 18 or older.

Each User agrees that a binding legal contract is created between each Owner and Pawome Parlour when a Pet Service is booked through the website. Any such agreement between Users is on these Terms and any other applicable terms in the relevant Booking.

Contents

Key Terms
Disclaimer and Liability
Modifications to these Terms
How the Pawsome Parlour Platform Works
Our Service, Additonal and Booking Fees
Credit Card
Cancellation Policy and Refunds
Failure to retrieve Guest Pet
Medical Issues and Emergencies
Insurance
Feedback
Termination and Account Cancellation
Information and Confidentiality
User-Generated user Content
Miscellaneous
Interpretation
Contact Details

1. Key Terms

“Account” – a record of information about a person created when this person completes the registration process on the website;
“Booking” – the engagement of Pawsome Parlour by an Owner via the website with respect to the provision of Pet Services.
“Booking Fee” – the Fee payable by an Owner to Pawsome Parlour upon making a Booking;
“Content” – text, graphics, images, music, software, audio, video, information, compilations, documents, data or other materials;
“Fee” – the dollar amounts charged by Pawsome Parlour and payable to Pawsome Parlour by Users with respect to a Booking, including without limitation Our Service Fee and the Booking Fee;
“Insurance” and “Insurance Services” – the specific public liability insurance organised by Pawsome Parlour with the aim to protect ourselves from certain liability that may arise as a result of accommodating and providing Pet Services, subject to limitations and deductibles outlined in these Terms and on our insurance page.
“Listing” – the listing by Pawsome Parlour on the website of a Pet Service Pawsome Parlour is offering to provide to Owners, subject to the completion of a Booking;
“Mobile Applications” – any mobile application made available to Users with respect to Our Services and the website;
“Owner” – a person who completes Pawsome Parlour’ Account registration process as an owner as set out on the website and books Pet Services via the website;
“Our Services” – the services, information and resources provided by Pawsome Parlour through the webiste;
“Our Service Fee” – the Fee payable by a Sitter to Pawsome Parlour, with such amount to be deducted from the Pet Service Fee payable by the Owner to the Sitter pursuant to the relevant Booking;
“Payment Gateway” – the application provided on the website pursuant to which Owners can make payments for Pet Services, including the Pet Service Fee, the Booking Fee and Our Service Fee;
“Pet” – the dog, cat, bird, rabbit, guinea pig and/or other pet with respect to which the Owner is seeking and or books Pet Services;
“Pet Services” – services provided by Pawsome Parlour to Owners pursuant to a Booking, including without limitation the provision of housing of Pets and other Pet related services;
“Pet Service Fee” – the Fee payable by Owners to Pawsome Parlour for the provision of Pet Services pursuant to the relevant Booking. Also sometimes referred to as “Sitter Total”;
“Website” – a websites that enables Owners to book Pet Services offered by Pawsome Parlour. It encompasses both the Site and Mobile Applications;
“Profile” – that part of the Account that is visible to Users;
“Site” – any site made available by Pawsome Parlour with respect to the website, including specifically Pawsomeparlour.com.au;
“Pawsome Parlour” – a person who otherwise offers to provide Pet Services via the website;
“Stay” – the number of days, nights and/or sessions during which Pawsome Parlour provides Pet Services and otherwise looks after a Pet at the location specified in the Booking;
“Third Party Providers” – Pawsome Parlour’ third party agents, contractors, distributors, merchants or sponsors or any User (including providers of medical or other services in respect of a Pet);
“User” – a person who creates an Account or otherwise uses the website or Our Services;
“User Generated Content” – a specific type of Content, that is submitted or uploaded by a User on the website; and
“You” – a person who accesses or uses the website.

2. Disclaimer and Liability

Disclaimer

Pawsome Parlour, including its partners, agents, contractors, officers, directors, shareholders, employees, and other third parties associated or involved in running the website, to the maximum extent permitted by law, disclaim all liability and responsibility for, and You agree to release us from, any damage or loss that might be suffered by You, any User or any other third party caused directly or indirectly by Our Services, the Pet Services or any other use of the website (including without limitation interactions with third parties facilitated by the Platform) INCLUDING, WITHOUT LIMITATION, LOSS OR DAMAGE SUFFERED AS A RESULT OF NEGLIGENCE.

3. Modifications to these Terms

Pawsome Parlour reserves the right to change these Terms at any time, including with respect to the Fees. Before changing these terms, Pawsome Parlour will try to give Users notice of such change by way of update before they take effect, although this may not always be possible. Please check our website regularly for updates. Such modifications will be effective immediately upon posting (or if a date is specified in the notice, that date). The Terms of existing Bookings and other orders through the Platform shall be upheld by Pawsome Parlour. Continued access or use of the website be deemed conclusive evidence of Your acceptance of the modified Terms.

4. How the Pawsome Parlour Platform Works

The Platform can be used to book Pet Services provided by Pawsome Parlour. These Pet Services are shown on the Listings on the website. Users may be required to provide personal information, including without limitation about their homes and their Pet(s), and may need to nominate a bank or PayPal Account. It is possible to view Listings as an unregistered visitor to the website. If You want to book Pet Services provided by the website, you need to register first in order to create an Account.

Each Owner must pay the Booking Fee and the Pet Service Fee pursuant to that Booking via the Payment Gateway.

The Owner is obliged to pay the Pet Service Fee and the Booking Fee applicable to a Booking using the Payment Gateway at the time both the Owner and Pawsome Parlour have agreed on the Booking made through the webiste.

PLEASE LET IT BE CLEAR THAT PAWSOME PARLOUR IS NOT RESPONSIBLE FOR AND DISCLAIMS ANY AND ALL LIABILITY RELATED TO ANY AND ALL LISTINGS AND PET SERVICES PROVIDED BY OR USED BY USERS. EACH OWNER USES THE WEBSITE AND THE PET SERVICES PROVIDED BY PAWSOME PARLOUR AT HIS OR HER OWN RISK.

In consideration of each User enjoying our Services:

5. Our Service and Booking Fees

Registering on the website is free. To register an Account, Users must complete the registration process in the manner described on the website.

In exchange for certain of Our Services, Users must pay Our Service Fee and the Booking Fee with respect to Bookings made through the website.

Cancellation Fee

Without limiting the terms below under “Cancellation Policies and Refunds”, if an Owner cancels a Booking, the Owner may be required to pay Pawsome Parlour a cancellation fee in accordance with the terms of the relevant Booking (Cancellation Fee).

Cancellation:

A full refund will be offered to Pet Owners if they cancel up until 7 days before the booking at 12 noon. After which Pet Owners will be charged 50% of the total booking value.

Additonal Fees

Additional fees may be charged if an owner picks up their pet outside of pick up and drop off times. The times allocated for pick up and drop off are Monday – Sunday 8:30am – 10:00am and 3:30pm – 5:00pm. If you collect prior to 10:00am, that day is free. Departure after 10:00am incurs a daycare fee. Drop off /pick up before 8:30am will incur an early drop off/pick up fee. Drop off/pick up after 5:00pm will incur a late drop off/pick up fee. Failure to pick up your pet on the arranged time could also incur a late pick up fee. Addition fees are charged at $20 per pet.

Any changes to any of Our Fees are effective once they are posted on the website (unless a specific effective date has been specified). Unless otherwise stated in the relevant Booking, all Fees are quoted and payable in Australian Dollars. Each User accepts the responsibility to pay the amounts payable with respect to such Fees, credit charges (see below) and applicable taxes in a timely manner by means of a valid payment method that Pawsome Parlour accepts.

6. Credit Card

If You make any payments for using Our Services or Pet Services with a credit or charge card or an online payment account, You warrant that you are the cardholder or account holder and that the billing information provided is accurate, and You authorise Pawsome Parlour, or a third party engaged by Pawsome Parlour for the purpose of operating the Payment Gateway or other payment system on the Platform (“Payment Gateway Provider”) to charge the designated credit or charge card or online payment account for the total amount of the payment, plus any GST. All payments and purchases made in connection with Pawsome Parlour are non-refundable unless otherwise expressly stated in these Terms or we otherwise agree upon.

Where applicable, You agree to pay all GST and other similar taxes imposed in connection with the supply of the use of Our Services or Pet Services to You. You are responsible for all internet service provider fees, telecommunication and other charges required for your connection to, or use of, Our Services and the Platform.

By submitting credit card details to Pawsome Parlour to use Our Services and the Platform, Users agree that:

Pawsome Parlour may disclose those details to the Payment Gateway Provider;
Where applicable, those credit card details may be retained by Payment Gateway Provider(s) in accordance with their policy that was effective at the time of the payment;
Payment Gateway Provider(s) are authorised to charge the User’s credit card, without further notice to the User, for amounts due with respect to amounts payable by the User under these Terms, including Our Pet Service Fee, and any other amounts due by an Owner to Pawsome Parlour, or to Third Party Providers with regards to Medical Issues (see below); and
The User will pay, on demand, any costs or expenses that Pawsome Parlour incurs and that are related to the credit card (such as merchant, dishonor, interest and overdrawing fees), medical expenses, council fines, pound charges or any additional charges related to rebookings.

7. Cancellation Policies and Refunds

Each Owner agrees to the cancellation rules set forth below with respect to each Booking made through the website .

Cancellations & Refunds before the start of the Booking

Owners

If an Owner cancels a Booking after paying the Pet Service Fee but before the Pet Services have been performed, the Owner will be required to pay any applicable Cancellation Fee to Pawsome Parlour.

If the Owner cancels a Booking, the Owner is entitled to a refund of the Pet Service Fee in accordance with the cancellation policy (as set out in the terms of the Booking on the invoice).

The timeframes with respect to the refunding of the Pet Service Fee under Pawsome Parlour’s cancellation policy include:

1. a full refund will only be available if the Booking is cancelled before 12pm AEST, 7 days before the Pet Services are to be performed under the Booking;
2. no refund will be available if the booking is cancelled after service has begun.

In order to cancel a Booking and receive a refund, the Owner must immediately notify Pawsome Parlour in writing at danielle@pawsomeparlour.com.au.

Cancellations & Refunds after the start of the Booking

In certain circumstances, and without limiting anything else in these Terms, Pawsome Parlour may determine to refund an Owner for Pet Service Fees paid if that Owner is dissatisfied with the Booking or the Pet Services.

To be eligible for a refund, Owners must notify Pawsome Parlour in writing at danielle@pawsomeparlour.com.au of any complaints regarding a Booking (including with respect to the performance or omissions of the Pet Services under that Booking) within the Withholding Period. Such notice must clearly specify the details and reasons for the Owner’s complaint. Pawsome Parlour expects the Owner not to agree to or undertake any further bookings after an initial complaint. As such, we will not consider any complaints resulting from further bookings between that particular Owner.

Pawsome Parlour may take into account any factors regarding the Booking and the Pet Services that it considers relevant when determining whether to refund an Owner for any or all amounts paid with respect to that Booking. In any case, refunds are not available for payments that were not made through the website. Other relevant factors include, but are not limited to:

Owners must have had a Meet & Greet before the start of the booking (in case of a first-time booking);
The Owner must have left a poor review for Pawsome Parlour upon Confirming the End of Stay.

If Pawsome Parlour determines that an Owner’s complaint has merit, we will pay the amount agreed to the Owner into his/her nomiated bank account.

Users understand and acknowledge that the Pet Services may be subject to statutory guarantees under Australian Consumer Law and any other applicable laws. Nothing in these Terms operates to exclude or limit the operation of such guarantees in any manner contrary to law.

8. Failure to retrieve Pet(s)

If an Owner makes a Booking with Pawsome Parlour for Pet Services and fails to retrieve the relevant Pet(s) within five (5) days (or any earlier time period provided by any applicable law) after the date specified in the relevant Booking for the completion of the Pet Services, the Owner agrees that Pawsome Parlour may (but has no obligation to), in its sole discretion, place or arrange a third party to place the relevant Pet(s) in foster care, shelter or similar and may notify the relevant authorities. Each Owner agrees that they are solely responsible for and indemnify Pawsome Parlour for all costs, expenses and liabilities that Pawsome Parlour may incur arising directly or indirectly from the Owner failing to retrieve the relevant Pets with respect to any Booking of the Owner. Nothing in these Terms operates to limit any applicable laws that may apply to an Owner’s failure to retrieve Pet(s) with respect to any Booking of the Owner, including any applicable animal abandonment or cruelty laws.

9. Medical Issues and Emergencies

In the event Pawsome Parlour, in carrying out Pet Services, reasonably considers that the relevant Pet needs veterinary care or any other medical attention whilst in our care, we will immediately contact the relevant Owner using the contact information provided by the Owner. In such case, the Owner agrees to respond to such communication from Pawsome Parlour and to provide instructions as to how the Sitter should proceed, including whether medical assistance should be sought and if so, what kind of medical assistance should be sought, and whether Pawsome Parlour can contact the veterinary contact provided by the Owner or in the absence of such contact information, a veterinary that Pawsome Parlour reasonably believes to be appropriate.

In the event that a Pet reasonably requires veterinary care or any form of medical assistance whilst the Pet is in the care of Pawsome Parlour pursuant to a Booking, then, provided that the relevant veterinarian or medical practitioner is qualified to provide medical treatment or advice regarding the Pet pursuant to any applicable laws, the Owner acknowledges, agrees and authorises any actions to be taken with respect to the Pet which that veterinarian or medical practitioner recommends.

If the Owner or the Owner’s emergency contact cannot be contacted in event of an emergency, the Owner authorises Pawsome Parlour to take any and all actions reasonably required to obtain veterinary care and/or any other medical assistance and to take any actions recommended by such veterinarian or medical practitioner (as the case may be) with respect to the relevant Pet.

Without limiting the above, if an Owner agrees that Pawsome Parlour can seek veterinary care or other medical assistance, as Pawsome Parlour, acting in good faith, considers reasonably appropriate, including in the event that the Owner cannot be contacted.

In the event that Pawsome Parlour obtains any veterinary care or other medical assistance with respect to a Pet, to the maximum extent allowed by law the Owner must:

except to the extent that the Owner and Pawsome Parlour have agreed otherwise in writing, indemnify Pawsome Parlour for any and all reasonable costs, expenses and liabilities incurred by the Pawsome Parlour in connection with the relevant veterinary care or medical assistance;
indemnify Pawsome Parlour and any authorised representative of Pawsome Parlour, from and against any cost, expense or liability incurred by Pawsome Parlour or their authorised representative in connection with the relevant veterinary care or the medical assistance;

Each Owner agrees that any costs or expenses incurred in connection with obtaining veterinary care or other medical assistance with respect to the Owner’s Pet under a Booking may be charged directly to the Owner’s credit card or PayPal account. The Owner also authorizes the Payment Gateway Provider to charge any amount that we consider to be the subject of such indemnity. These amounts may be charged from the nominated bank or PayPal account of the Owner using any credit card or PayPal details provided by the Owner. The Owner may be eligible to recover some or all of such amounts charged to the Owner’s credit card or PayPal account under Pawsome Parlour’s Public Liability Insurance.

Pawsome Parlour provides Public Liability insurance for bookings that are made and paid through the website. Public liability covers You for your liability to pay compensation to a third party for damage to property or personal injury as a result of Pawsome Parlour’s negligence whilst your Pet is under our care.

All claims are subject to the applicable policies as specified by relevant underwriters.

$5m – Public Liability – for any one occurrence and in the annual aggregate;

All Claims are subject to a $500 deductible payable by the Owner. The Owner is responsible for, and irrevocably indemnifies Pawsome Parlour against, any costs, expenses and liabilities incurred by Pawsome Parlour in relation to any claim under the Insurance Services in connection with that owners Booking.

If You believe that any incident is covered under the Insurance Services, You must provide Pawsome Parlour with written notice of the incident, along with all material documentation available to You evidencing the foregoing (e.g. invoices and veterinary notes from the initial veterinary examination), no later than seven (7) days after the end date that the Pet Services were provided under the relevant Booking.

The Insurance Services are not available in any jurisdiction where prohibited.

Pawsome Parlour will in good faith decide whether or not the User has complied with these Terms in determining whether the User may be eligible under the Insurance Services . The Insurance Services will only apply to the extent that the User(s) is/are unable to claim or is denied to claim any other insurance policy that the User(s) may have. Each User agrees to provide any information to Pawsome Parlour or the relevant insurance providers regarding any claim. This includes any other insurance policies the User may have.

10. Risk Management

This clause 10 applies notwithstanding anything in these Terms to the contrary.

Pawsome Parlour and its affiliates and Third Party Providers and their respective directors, officers and/or employees (collectively referred to as ‘Pawsome Parlour entities’) disclaim all risk of any loss, liability or damage (including personal injury, property damage, or death to any person or animal), which may arise in relation to the User’s use of the website, Our Services or the Pet Services (whether arising in breach of contract, tort (including negligence), breach of statutory duty or otherwise), to the maximum extent permitted at law. This disclaimer of loss, liability and damage applies even if Pawsome Parlour entities should have the knowledge or have been advised, of the possibility of such loss, liability or damage.

Subject to the following paragraph, except where expressly provided otherwise on the website, all Content and Our Services are provided “as is” and each Pawsome Parlour entity disclaims all express or implied representations, guarantees, warranties and conditions (“guarantees”) in relation to the website and Our Services, including such guarantees of merchantability, safety, fitness for a particular purpose, title, non-infringement, quality of goods and services (including Our Services and Pet Services), reliability, availability, timeliness, quality, accuracy and suitability, and any guarantee related to the quality of goods and/or services of Third Party Providers and any persons or businesses referred to on the website, including such guarantees as may be implied by law. Without limiting the generality of the foregoing, each Pawsome Parlour entity disclaims any guarantee that the operation or use of the website or provision of Our Services will be uninterrupted, secure, timely or free of errors, viruses or other items of an intrusive nature. Each User acknowledges that none of the Pawsome Parlour entities has control over the transfer of data over communications facilities, including the internet, and that the website and Our Services may be subject to delays, limitations, and other problems inherent in the use of such communications facilities and no Pawsome Parlour entity is responsible for any delivery failures, delays or other damage resulting from such problems.

Nothing in the preceding paragraphs will operate to exclude any guarantee that may not be lawfully excluded. To the extent that a guarantee implied by law may not be lawfully excluded, but liability for breach thereof may lawfully be limited, the liability of each Pawsome Parlour entity for breach of each such warranty is limited to one or more of the following (at the discretion of the relevant Pawsome Parlour entity) and each User agrees that it is reasonable for the relevant Pawsome Parlour entity to limit liability in the following manner:

In the case of services (including Our Services):
- - the supplying of the relevant services again; or
  - the payment of the cost of having the relevant services supplied again.
In the case of goods:
the repair of the goods;
the payment of the cost of having the goods repaired.
the payment of the cost of replacing the goods or of acquiring equivalent goods; or
the replacement of the goods or the supply of equivalent goods.

Each Pawsome Parlour entity disclaims all liability for any incidental, indirect, special or consequential damages which may arise in regards to the use of the website, Our Services or the Pet Services (whether arising in breach of contract, tort (including negligence), breach of statutory duty or otherwise), to the maximum extent permitted by law.

To the maximum extent permitted by law, each User assumes, on behalf of itself and all third parties (including minors) who may be exposed to any animal in connection with any use of the website, Our Services or the Pet Services, all risk of liability, loss or damage (including property damage, personal injury or death to any person or animal) which may arise in relation to the use of the website, Our Services or the Pet Services (whether arising in breach of contract, breach of statutory duty, tort (including negligence), or otherwise). Without limiting the foregoing, each User acknowledges the risks arising providing or receiving Pet Services, including with respect to the risk inherent in dealing with an animal that may not be familiar with or accustomed to any persons (including minors) or property to whom such animal may be exposed.

Each User acknowledges that Our Services and Pet Services facilitated through the website are not appropriate for all animals and Pets. Each User acknowledges and agrees that Pawsome Parlour is in no way responsible for any determination as to whether Our Services are appropriate or suitable for any Pet.

11. Feedback

We welcome any feedback from Users with respect to Our Services. In order to create a fair and impartial representation of Our Service provision, each User agrees to actively engage in Pawsome Parlour’s Feedback process and post their honest and impartial Feedback after using Pet Services as follows:

Feedback should be given on each Pet Services the Owner has used.

In case You fail to do so, Pawsome Parlour reserves the right, at its discretion, to terminate or suspend Your registration or Access to all or part of the website.

Users are also encouraged to add reviews of other Pet Services that they have used in the past.

12. Termination and Account Cancellation

If You breach or threaten to breach these Terms, Pawsome Parlour reserves the right to suspend or terminate Your Account and/or Your access to any part or all of the website and Our Services at any time without prior notice. If you are awaiting delivery of services (including any Pet Services pursuant to a Booking), Pawsome Parlour reserves the right to cancel the delivery of such services. A refund may be issued.

Pawsome Parlour may, in its sole discretion and with or without prior notice, without liability to You, with or without cause, and at any time: (a) terminate these Terms or Your access to the website, and (b) deactivate or cancel Your Pawsome Parlour Account or registration or similar uses of the website. Pawsome Parlour rights, indemnities, disclaimer of warranties, limitations of liability and miscellaneous provisions shall survive any such termination. Pawsome Parlour may provide notice of termination by regular mail or email, but is not obliged to do so. You may cancel Your Pawsome Parlour Account at any time by sending an email to danielle@pawsomeparlour.com.au. However, it is important to note that You are personally liable for any Bookings, orders, Listings or pending transactions that apply to You or charges that You incur prior to Your termination/cancellation. Please note that if Your Pawsome Parlour Account is cancelled, we do not have an obligation to delete or return to You any Content that You have posted on or to the website.

13. Information and Confidentiality

Pawsome Parlour attempts to maintain the accuracy and integrity of the information on the website, and tries to moderate User Generated Content such as User ratings. However, Pawsome Parlour does not guarantee its correctness, accuracy or completeness. The webstie may contain inaccuracies, omissions or errors. Furthermore, the possibility exists that Users or other persons may make unauthorised alterations or may add Content to the website without our knowledge or consent. Pawsome Parlour disclaims all liability for any unauthorised alterations to the website, to the maximum extent permitted at law. If You believe that information found on the webstie is unauthorised, inaccurate or incomplete, please inform us by sending an e-mail to danielle@pawsomeparlour.com.au.

Any personal information You submit to the pawsome is governed by our Privacy Policy. This Privacy Policy applies to all and any information You may provide to the website as a User or to receive further information, updates and promotions about and/or related to the webstie. Saved credit card details are held in accordance with the then current policies of our Payment Gateway Provider.

We do not claim ownership of any personal information You send to us, or any other content, data or information that You may provide to us. You will continue to own any and all intellectual property rights in such information. However, You agree to grant us an irrevocable, perpetual, non-exclusive, assignable, worldwide and royalty free licence (with a right to sub-licence) to use, store, reproduce, communicate, publish, display or distribute such information in an anonymous manner. This right continues even if You no longer use Our Services or the website. We will only use this information for the purposes of operating, promoting or improving Our Services and the website, for developing other products or services, and for any other purposes set out in our privacy policy. This means, for example, that we might use this information to compile statistical information for use in marketing Pawsome Parlour, to make improvements to Pawsome Parlour, or to develop complementary products or services to Our Services.

If you would like to know more about how we use, store or handle your personal information, please contact us.

Without limiting the foregoing, each User acknowledges and agrees that the website may provide their address on a map available to the public. However, Pawsome Parlour will endeavor to do so in a way that limits and reduces the ability to locate Users without authorisation.

Each User is responsible for maintaining his/her Account information and keeping the User’s password confidential and for restricting access to his/her Account and such information. Each User is responsible for all activities that occur on his/her Account or otherwise through use of his/her password.

14. User Generated Content

Pawsome Parlour occasionally shares User Generated Content with Users and the public, including photos, videos and other User Generated Content. Through tagging, @ing or use of associated hashtags such as #PawsomeParlour. You consent and agree that Pawsome Parlour is allowed to publish any such Content on the website and across social media including Facebook, Twitter, Pinterest, instagram and other sites determined by Pawsome Parlour, these images may also appear in paid advertisements. You give us permission to do anything in relation to such Content which, but for such permission, would otherwise infringe any moral rights You may have in such Content.
Pawsome Parlour also reserves the right to modify, delete or block selected User Generated Content from the website. Reasons why this might be done include, but are not limited to, the following examples:

A response to a User complaint of objectionable material that Pawsome Parlour deems inappropriate.

15. Miscellaneous

These Terms (together with the Privacy Policy and any Pawsome Parlour Rules available on the website) form the entire understanding relating to the use of the website and any of Our Services or Pet Services provided in relation to the use of the website and supersede any prior or conflicting, contemporaneous or additional, understandings. Pawsome Parlour reserves the right to change these Terms or policies relating to the website at any time, without prior informing You and such changes will be effective upon being posted on the website. You acknowledge that these Terms are binding on You and agree to visit this page from time to time to review the then current Terms. Certain provisions of these Terms may be superseded by expressly designated legal notices or Terms published on particular pages of the website. These notices may be posted on the website from time to time. Your continued use of the website after any such postings is considered Your consent to such changes.

These Terms will be governed by the laws of Queensland, Australia, without regard to its conflict-of-law provisions. Any dispute arising out of Your use of the webstie, or the Services purchased on it, will be subject to the exclusive courts of that jurisdiction.

You may not assign any of Your rights or obligations under these Terms without the prior written approval of Pawsome Parlour. Any alleged assignment in violation of this section shall be void. Pawsome Parlour may assign or renew any or all of our rights or obligations under these Terms without Your consent or notice to You and You agree not to object on any ground to, and at Your cost to sign such documents and do such things as necessary to give effect to, any such assignment or novation. All and any rights not expressly granted herein are reserved by Pawsome Parlour.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be severed to the extent necessary to address such invalidity or unenforceability, with all other provisions remaining in full force and effect.

16. Interpretation

The following rules of interpretation apply, unless the context requires otherwise.

Headings are for convenience only, and do not affect interpretation;
The singular includes the plural and conversely;
A gender includes all other genders;
Where a word or phrase is defined, its other grammatical forms have a corresponding meaning;
The words “includes” and “including” are not words of limitation;
A reference to:
- - a person includes a partnership, joint venture, unincorporated association, corporation and a government or statutory body or authority;
  - a person includes the person’s legal personal representatives, successors, assignees and persons substituted by novation;
  - any legislation includes subordinate legislation under it and includes that legislation and subordinate legislation as modified or replaced;
  - this or any other document includes the document as varied;
  - writing includes typewriting, printing, lithography, photography and any other method of representing or reproducing words, figures or symbols in a permanent and visible form;
  - a clause is a reference to a clause of these Terms.

17. Contact Details

Please contact us if you have any further enquiries at:

Pawsome Parlour

PO Box 60

Landsborough

QLD 4550

Australia